Policy on the use of cookies

The web page www.centromedicobarcelona.axa.es responsibility of ASSISTÈNCIA AVANÇADA BCN S.L.U with CIF B62081716 and registered office at Paseo de la Zona Franca, 105-107, AXA-Torre Ponent, 08038 Barcelona, uses its own and third-party cookies.

Consequently, this policy on the use of Cookies applies to the use of Cookies, which have been prepared so that the user can be informed of the different uses that are carried out on these devices and be able to consent to their processing in an informed manner, in accordance with the provisions of current legislation.

ASSISTÈNCIA AVANÇADA BCN S.L.U informs you that it uses tools that allow it to obtain and obtain information about your actions, use and navigation of our website in order to improve its usability, offer you access to service requests, analyze and anticipate fraudulent behavior, resolve incidents and analyze errors.

General information about cookies

In general, we inform you that cookies are a message sent by the server to the user's computer consisting of text files that are stored in the computer's memory and that collect information related to the page that is visited, Internet connection time, etc. The cookies are sent back to the server each time the user enters this page. Cookies cannot read Data from the hard drive or read cookie files created by other providers. The logs are files stored on the Editor's server that record information about your browsing and whose purpose is to analyze the operation of the system, locate incidents and problems that may arise and resolve them as soon as possible, follow- offering you the services you request, get to know your preferences better and offer you other services that may suit your tastes. The renewal of your consent, in the form provided for in this policy, or the modification of the conditions of access to cookies through your browser, will entail the impossibility of correct navigation and the impossibility of adapting our portal to the specific needs of the user.

Description of the types of cookies commonly used on the internet.

Below, we present a classification of the commonly used cookies according to different types depending on the person in charge, the time they remain and the purpose of their use:

1 - Types of cookies according to the entity that manages them:

  • First-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from where the service requested by the user is provided.
  • Third-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the Editor of the web, but by another entity that processes the data obtained in through cookies.

2 - Types of cookies according to the length of time they remain activated

  • Session cookies: These are a type of cookie designed to request and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (for a list of purchased products).
  • Persistent cookies: They are a type of cookie in which the data is still stored on the terminal and can be accessed and processed for a period defined by the Cookie Editor, which can range from a few minutes to several years.

3 - Types of cookies according to purpose:

  • Necessary or technical cookies: These are those that allow the user to navigate the page, use basic services such as web management and operation, traffic control and visits, access to secure and restricted areas and the completion of pricing or contracting forms. The website cannot function properly without these cookies.
  • Preference cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria on the user's terminal such as the language, the type of browser through from which you access the service, the locale from which you access the service, etc.
  • Statistical cookies: These are those that allow the Editor of the same, the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to create browsing profiles of the users of these sites, applications and platforms, to introduce improvements to function of the analysis of the data used by the users of the service.
  • Analysis cookies: These are those that allow the Editor of the same, the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to create browsing profiles of the users of these sites, applications and platforms, to introduce improvements to function of the analysis of the data used by the users of the service.
  • Marketing cookies: These are those that allow the management, in the most effective way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which it provides the requested service . These cookies store information about the behavior of users obtained through the continuous observation of their browsing habits, which makes it possible to develop a specific profile to show advertising based on it.

Accept, deny or revoke consent or how to delete cookies

The user gives his consent, in an informed, express, free and unequivocal way, for the installation of Cookies, through the "Accept" button that appears in the first information layer or by going to the Cookies Manager and install those that you have previously selected.

In any case, cookies cannot be installed beforehand if the user has not taken the action of acceptance.

If you click on "Reject all cookies", cookies will not be installed on the device, except for those that are technical or strictly necessary.

For each of the cookies, there is the option to activate or deactivate them all, as well as in the "Settings" section it is possible to activate or deactivate it in a granular way.

Once the cookies have been accepted, the user can change their consent or withdraw it, by clicking on the following shown below where it is indicated "Change your consent" and "Withdraw your consent".

Configuration of your browser for the use of cookies

Additionally, the user can prevent the generation of Cookies, by selecting the corresponding option in your browser program, for this you must access the privacy configuration options and select the option that allows you to disable acceptance automatic cookies.

For more information choose between your browsers:

Technically necessary cookies, key for the functioning of the website, are deleted when the browser is closed and do not collect browsing data.

 

COOKIE_SUPPORT Collects navigation cookie preferences.
GUEST_LANGUAGE_ID Stores the language code selected by the user on the website.
JSESSIONID Stores the session ID.
LFR_SESSION_STATE_36629 Stores the session state.
SERVER_ID Stores the server ID where the session was created.

 

COOKIE_SUPPORT Recoge la elección de Cookies de navegación.
GUEST_LANGUAGE_ID Almacena el código de idioma seleccionado por el usuario en la web.
JSESSIONID Almacena el ID de sesión.
LFR_SESSION_STATE_36629 Almacena el estado de la sesión.
SERVER_ID Almacena el ID del servidor donde se ha creado la sesión.

 

Cookies used by this website and links to change or withdraw consent

 

 

Transfer of data to third countries made by the publisher

Cookies used by third parties on this website may involve data transfer to other countries. Specifically, the following:

The rest of the information on the treatment of your personal data that does not belong to cookies, can be sent to the Privacy Policy.

Third party cookies Country Information about the transfer
Inc. Google EEUU https://policies.google.com/technologies/cookies?hl=es
Facebook / Meta Platforms EEUU https://es-es.facebook.com/policies/cookies/

You can exercise your right of access, rectification, deletion, opposition, limitation and portability to the processing of your Data at any time, in accordance with the terms established by law, by writing to the postal address of ASSISTÈNCIA AVANÇADA BCN S.L.U indicated at the beginning of this document or by email dpo.centosmedicosaxa@axa.es.

You can revoke by the means indicated above and at any time the particular consent for the use of the Cookies that we request in this clause, without retroactive effect and under the terms provided for by law, by writing to the postal address of ASSISTÈNCIA AVANÇADA BCN S.L.U indicated at the beginning of this document or by email dpo.centosmedicosaxa@axa.es.

For more information on how to exercise your rights, please see our Privacy Policy.

LAST UPDATE: OCTOBER 2026