make an appointment
Can you give me my policy details?
No, from AXA Medical Center we do not have access to your policy details, you will have to contact your agent or call our customer service number 902 40 40 84.
How should I request my medical history?
To receive your medical records, you must request and fill out the form that we will provide you at the reception desk.
Can you send my reports or results by e-mail?
As long as you have signed the data protection law, we can send it encrypted.
Can I go to the Medical Center if I do not have medical insurance?
You can always go to the medical center, an estimate will be made before your consultation.
Can I make an appointment with a specialist directly?
Whenever you need to, you can visit a specialist without the need to see your family doctor first.
Can I have an MRI at the center?
We do not have an MRI.
Do you have pediatrics at the center?
We do not have pediatrics, but there are specialists who can take care of your child.
Do you have an emergency service?
We do not have an emergency service, but please contact us and we will try to give you an appointment as soon as possible.
If I have forgotten my insurance card when I arrive at the AXA Medical Center, can I be attended to?
If you are already a patient at the center we will have all your details, but if it is your first time, we will contact customer service to request them.
If I have had a traffic accident or sports injury, can I be treated?
As long as AXA SEGUROS GENERALES first sends us an authorization for your consultations.
Mon - Fri : 8:00 - 20:00h M - F August: 8:00 - 18:00h
Access to parking by Gran Via de les Corts Catalanes 659, 08010 Barcelona
Line 2 - Tetuan Line 4 - Girona
Lines H12, 7 and 54